TERMS & CONDITIONS

1. Booking Information - indoor sleepovers: 

1.1 The ‘Hirer’ means the person named on the invoice. 

1.2 The company is ‘Sleepylily’. 

1.3 Provisional bookings for parties booked more than 14 days in advance will be held for 4 days, parties booked within 7 days of the party date will require immediate full payment. Party dates not confirmed within these times will be re-released. 

1.4 A deposit of £50 (non-refundable) is required to confirm the booking. The remaining balance is due 14 days prior to the party. 

1.5 Final balances are required no less than 14 days prior to the party. Failure to pay the remaining balance 14 days before the hire is due to take place may result in cancellation. Payment by bank transfer is preferred and account details are provided on invoice via email. 

1.6 The final numbers and choices must be confirmed at least 14 days prior to the date of the booking. Any booking reductions after this time will still be charged for at the previous rate, with no refunds due. 

1.7 The Hirer must disclose the property type and any access restrictions to the venue at the time of booking. In the event that access is limited or difficult it is at Sleepylily's discretion whether the booking is accepted. Sleepylily will accept no liability or responsibility if we arrive and find that restricted, difficult access or if you do not have the necessary permissions/permits in place for the hire of our goods and services which means your booking cannot go ahead. No refunds will be given if your booking cannot go ahead because of difficult access / needing permits / permissions which has not been disclosed at the time of booking. The customer will be required to carry our hire equipment up stairs inside of the property if they would like their equipment set up on any level other than the basement, ground floor or 1st floor. 

1.8 The Hirer is responsible for providing Sleepylily staff with all relevant medical/dietary information for all the children attending the party at the time of booking. We take no responsibility for allergies (including skin, food, materials etc.) where we are not advised in advance of the condition. We are likewise not responsible at any point, for the welfare of the children at the parties, which remains the full responsibility of the hirer. The hirer must ensure the safe use of our hire equipment, the tents are not play items and are for 

show purposes and to sleep inside of, they should not be climbed on or moved after they have been set up. 

1.9 The Hirer is responsible for ensuring the accuracy of the information given to Sleepylily and to pass over such information in sufficient time for Sleepylily to perform the contract safely and without risk, within 14 days of the event occurring, to avoid last minute disappointment. 

1.10 The Hirer is responsible for ensuring adequate indoor space is available for the equipment to be set up and arranged. The space required for one tent and airbed is 180 x 80cm. The breakfast trays are 56 x 36cm and are usually placed in front of each bed if there is room, however these can be placed elsewhere. Sleepylily will not refund in full or in part the monies paid in the event that adequate space is not available to set up the equipment. 

1.11 Sleepylily reserves the right to make any changes to the services and set up and collection times as is deemed necessary without notice to the Hirer. 

1.12 The Hirer is responsible/ liable for any damage or injury occurring from or as a result of inappropriate use or misuse or reckless use of any Sleepylily equipment. See Damage Charges Below. 

1.13 Smoking, sharp objects, naked flames and pets are not permitted in the proximity of Sleepylily equipment. See Charges Below 

1.14 It is the Hirers responsibility to ensure that the children are supervised at all times. Sleepylily will charge the hirer for the costs of any damage to any property caused by the Hirers breach of this clause. See Charges Below. 

1.15 It is the Hirers responsibilities to ensure the children comply with all reasonable instructions from Sleepylily employees to ensure the safety of the attendees and other persons present. Sleepylily may suspend the event if the Hirer is in breach of this clause. 

1.16 Sleepylily will accept no liability or responsibility to the Hirer for any damages, costs, losses, claims, expenses, demands and proceedings including property of Hirer, or any third party and their guests, or any consequential loss in these regards. 

1.17 Sleepylily shall use all reasonable endeavours to provide the services in accordance with the contract and shall perform the services with reasonable skill, care and diligence. 

1.18 Sleepylily shall process all data in accordance with the General Data Protection Regulation 2018. 

1.19 Some produce used may contain traces of nuts or may have been made in a factory that handles nuts. Please carefully check all ingredients before use/application/consumption. 

1.20 It is not the intention of Sleepylily to violate any copyright laws and all themes are only inspired by popular trends. 

1.21 Sleepylily reserves the right to substitute items and/or products for similar items and/or products as and when required. 

1.22 Photographs used for advertising are there as a guide; every set up is different as themes are tailored to individual customer requests, stock availability and space available. 

2. Booking information - bell tents:

2.1 The ‘Hirer’ means the person named on the invoice. 

2.2 The company is ‘Sleepylily’. 

2.3 Provisional bookings for parties booked more than 14 days in advance will be held for 4 days, parties booked within 7 days of the party date will require immediate full payment. Party dates not confirmed within these times will be re-released. 

2.4 A deposit of 25% of the total hire cost (non-refundable) is required to confirm the booking. The remaining balance plus a refundable security deposit of £100 is due 4 weeks prior to the party. 

2.5 Final balances are required no less than 4 weeks prior to the party. Failure to pay the remaining balance 4 weeks before the hire is due to take place may result in cancellation. Payment by bank transfer is preferred and account details are provided on invoice via email. 

2.6 Any booking made less than 4 weeks in advance of your event date will be required to pay the full balance at the time of booking including all security deposits.

2.7 All deductions to the £100 security deposit, if applicable, will be fully itemised.

2.8 The security deposit covers any loss, damage or extra cleaning that is required.

2.9 The final numbers and choices must be confirmed at least 14 days prior to the date of the booking. Any booking reductions after this time will still be charged for at the previous rate, with no refunds due. 

2.10 The Hirer must disclose the property type and any access restrictions to the venue at the time of booking. In the event that access is limited or difficult it is at Sleepylily's discretion whether the booking is accepted. Sleepylily will accept no liability or responsibility if we arrive and find that restricted, difficult access or if you do not have the necessary permissions/permits in place for the hire of our goods and services which means your booking cannot go ahead. No refunds will be given if your booking cannot go ahead because of difficult access / needing permits / permissions which has not been disclosed at the time of booking.  

2.11 The Hirer is responsible for providing Sleepylily staff with all relevant medical/dietary information for all the children attending the party at the time of booking. We take no responsibility for allergies (including skin, food, materials etc.) where we are not advised in advance of the condition. We are likewise not responsible at any point, for the welfare of the children at the parties, which remains the full responsibility of the hirer. The hirer must ensure the safe use of our hire equipment, the tents are not play items and are for 

show purposes and to sleep inside of, they should not be climbed on or moved after they have been set up. 

2.12 The Hirer is responsible for ensuring the accuracy of the information given to Sleepylily and to pass over such information in sufficient time for Sleepylily to perform the contract safely and without risk, within 14 days of the event occurring, to avoid last minute disappointment. 

2.13 The Hirer is responsible for ensuring adequate space is available for the equipment to be set up and arranged. The space required for one 5m bell tent is 7m x 7m on flat grass. 

2.14 Sleepylily reserves the right to make any changes to the services and set up and collection times as is deemed necessary without notice to the Hirer. 

2.15 The Hirer is responsible/ liable for any damage or injury occurring from or as a result of inappropriate use or misuse or reckless use of any Sleepylily equipment. See Damage Charges Below. 

2.16 Smoking, sharp objects, naked flames and pets are not permitted in the proximity of Sleepylily equipment. 

2.17 It is the Hirers responsibility to ensure that the children are supervised at all times. Sleepylily will charge the hirer for the costs of any damage to any property caused by the Hirers breach of this clause.  

2.18 It is the Hirers responsibilities to ensure the children comply with all reasonable instructions from Sleepylily employees to ensure the safety of the attendees and other persons present. Sleepylily may suspend the event if the Hirer is in breach of this clause. 

2.19 Sleepylily will accept no liability or responsibility to the Hirer for any damages, costs, losses, claims, expenses, demands and proceedings including property of Hirer, or any third party and their guests, or any consequential loss in these regards. 

2.20 Sleepylily shall use all reasonable endeavours to provide the services in accordance with the contract and shall perform the services with reasonable skill, care and diligence. 

2.21 Sleepylily shall process all data in accordance with the General Data Protection Regulation 2018. 

2.22 Some produce used may contain traces of nuts or may have been made in a factory that handles nuts. Please carefully check all ingredients before use/application/consumption. 

2.23 It is not the intention of Sleepylily to violate any copyright laws and all themes are only inspired by popular trends. 

2.24 Sleepylily reserves the right to substitute items and/or products for similar items and/or products as and when required. 

2.25 Photographs used for advertising are there as a guide; every set up is different as themes are tailored to individual customer requests, stock availability and space available. 

 

3. Supervision: 

3.1 The Hirer is responsible for the care and safety of all the children and should ensure that all parent/guardians are aware that Sleepylily are not responsible for the care and safety of the children. 

3.2 The Hirer will be required to take responsibility for all children that have been left by their parent/guardian. 

3.3 Sleepylily would recommend that the Hirer of the party take contact telephone numbers of the children attending if their parent/guardian is not staying at the same time and clarifying any medical/allergic conditions at least 14 days in advance of the event. 

 

4. Cancellation: (by the Hirer) In the unfortunate event the party is cancelled the following refund policy will be applied - indoor sleepovers: 

4.1 Cancellation of a booking up to 14 days prior to the party will forfeit the deposit paid. 

4.2 Cancellation of a booking between and including 13 and 7 days prior to the party will be refunded 25% of the total monies paid in addition to the deposit payment if any, the deposit payment remains non refundable. 

4.3 Cancellation of a booking after the dates specified will unfortunately forfeit all monies paid which within 7 days should be the full balance. 

5. Cancellation: (by the Hirer) In the unfortunate event the party is cancelled the following refund policy will be applied - bell tents: 

5.1 Any cancellations received less than 4 weeks before arrival will not be refunded any of the hire cost. 

5.2 Any cancellations received between 12 weeks and 4 weeks before the event will be refunded any cost that is surplus to the agreed deposit. However, the deposit will be non refundable unless we can secure a booking for the same date. 

5.3 If you decide to cancel you must inform us via email no later than 12 weeks before our arrival on site. 

 

4. Cancellation (by Sleepylily) 

4.1 Sleepylily reserves the right to cancel the booking at any time for any reason (Sleepylily will try to give as much notice as possible). 

4.2 Upon any such cancellation Sleepylily will refund to the Hirer any monies paid to them in respect of the booking within 28 days, but Sleepylily will not be liable to pay any compensation to the Hirer or any other person for any loss, damage or expenditure arising directly or indirectly from the cancellation. 

4.3 Sleepylily reserves the right to terminate the booking without notice if there is a breach of these conditions, a breach of these conditions forfeits the right to a refund if the hire or services are cancelled due to non payment 14 days prior to the booked hire date. 

 

5. Liability 

5.1 Nothing in these terms shall limit or exclude the liability of Sleepylily, which may not be limited or excluded by law, including without limitation liability for death or personal injury caused by Sleepylily or negligence. 

5.2 Subject to the above Sleepylily shall have no liability (whether arising under contract, tort, or for breach of statutory duty or otherwise) to the extent that such liability would not have arisen but for the Hirer’s breach of the contract. 

5.3 Subject to the above clauses Sleepylily aggregate liability for all claims in relation to the contract (whether arising under contract, tort, or for breach of statutory duty or otherwise) shall not exceed the price paid by the Hirer. 

5.4 This contract is governed and construed in accordance with English law and the parties irrevocably submit to the exclusive jurisdiction of the courts of England. 

5.5 No information included in this booking will be disclosed to any third party. 

5.6 It is the responsibility of the Hirer to inform guests accordingly of the above terms and conditions. 

5.7 Sleepylily have suitable public liability and product liability insurance and take the upmost care to ensure the safety of all party guests at all times. 

5.8 Sleepylily use high quality products and follow strict hygiene routines. 

5.9 Liability cannot be taken for reactions or injury sustained whilst attending a party or thereafter. 

5.10 All persons using Sleepylily equipment do so at their own risk and it is the party hirer who is responsible / liable for any illness (including Covid-19), damage or injury occurring from or as a result of inappropriate use or misuse or reckless use. 

5.11 This information is given for the safety of all people attending a party hosted by Sleepylily and it is the sole responsibility of the Hirer to ensure that they are understood and adhered to by all party guests invited. 

6. Bell Tent Equipment

6.1 We ask that during your rental period, you treat the belongings of Sleepylily as if they were your own.

6.2 When hiring any equipment from Sleepylily, you are responsible for all loss and damage to any equipment regardless of culpability. Should the security deposit be insufficient to cover the loss/damage costs, you agree to pay, in full, all costs to rectify this. 

6.3 We will supply all tents and furnishings in accordance with the booking confirmation that you receive. Anything we provide you with remains our property and must be returned at the end of the hire period.

6.4 We will supply fully inflated airbeds but we cannot be responsible for the loss of air during the hire period, which can happen due to factors such as air temperature, the airbeds being jumped on or walked on.  No refunds will be issued due to deflated airbeds. This is due to the fact that treatment to airbeds cannot be monitored.  

6.5 No naked flames inside the bell tent at any time, or within 5m, regardless of the sides being zipped up.

6.6 No pets allowed inside the bell tents.

6.7 No smoking allowed inside a bell tent. Any evidence of smoking will result in the loss of your £100 damage deposit.

6.8 No cooking or use of any gas device is to be used inside the tent at any time.

6.9 You agree that Sleepylily accept no liability for any personal injury or damage to any persons of property suffered during the period of usage.

6.10 All contents within the bell tent are to remain in the tent at all times.   

6.11 All rubbish is to be cleared from the site before our arrival both before and after the event. This responsibility falls solely on you as the person hiring the bell tent(s). Any time spent clearing up rubbish or mess will incur a charge, which will be deducted form the damage deposits at our discretion. 

6.12 If the tent erection site is not in your ownership, it is your responsibility to get written permission for the use of the land from the landowner and be able to provide these details if we request it. 

6.13 It is your responsibility to ensure that the space required to set up the tents is level and accessible by wheeled trucks and within 20 metres of a place where a vehicle can be safely and securely parked (it is your responsibility to pay any parking charges in advance). The route from the vehicle to the tent site should not have any steps or obstacles.  The tents are large and require space for the guy ropes.  We recommend a minimum area of 7 metres by 7 metres for each tent.

6.14 It is your responsibility to ensure that the ground condition is suitable to set up the bell tents. The site should be mown grass, free of stones and sharp objects and that no drains, cables or other services are buried beneath the surface or otherwise concealed.  If we arrive and deem the ground unsuitable, which is at our discretion, therefore resulting in the booking not able to go ahead, then you will be refunded your damage deposits but you will lose the full cost of the booking. Examples of unsuitable land: boggy or rocky land, wooded area, beneath trees (due to bird faeces etc.). Please note that these are just a selection of the potential unsuitable ground conditions.  The Hire Charges do not include any making good or repairing of damage to the site.

6.15 All tent occupants must have vacated the tents by 10:00 on the day of collection unless otherwise agreed in writing with Canvas Belles. 

7. FORCE MAJEURE

7.1 You agree that Sleepylily will not be held liable for any act of God including tempest, fire, flood, storm or natural disaster; War, civil war, sabotage or act of terrorism; Government sanction, embargo, import or export regulation or order; Labour disputes including strikes, lockouts, boycotts or other industrial action; Failure in the transportation of equipment, machinery or personnel or in the provision of any utility including power, gas, water or communication services.

7. 2 In the unfortunate event that we have to cancel your event due to Force Majeure, including high winds that make it impossible to set the tents up or heavy rain making the ground too wet to make the tents safe we will offer you a different date with the same package.

 

Damage Charges: 

Broken/Damaged Indoor Tent Frame - £60 each 

Broken/Damaged Bell Tent - From £100-£500, extent of damage will be assessed after event

Broken/Damaged Indoor Tent Cover - £45 each 

Broken/Damaged Indoor Fairy Lights - £5 per set 

Broken/Damaged Bell Tent Fairy Lights - £25 per set 

Broken/Damaged Lanterns - £5 each 

Broken/tangled Bunting - £10 per length used 

Broken/damaged/graffiti Breakfast Table - £15 each 

Nail Varnish & irremovable stains from bedding - £7 per item

Nail Varnish & irremovable stains from blanket - £15 per item

Nail Varnish & irremovable stains from blanket - £10 per item  

Damaged Air Mattress - £10 each 

Damaged/Missing cushions - £10-£15 each 

PAYMENT METHODS

- Invoice/Bank Transfer
- PAYPAL

- Offline Payments